Sometimes while using the Apple devices, we receive a message displacing “ Your account has been disabled in the App Store and iTunes”. If you also received that notification, then don’t anguish so much. There are numerous reasons that challenged your account.
Hopefully, there are good ways that will resolve the issue and enable you to use your Apple account freely. Even for the App Store and iTunes. But that, you have to be with us until the end as the guide includes five methods, if one doesn’t work for you then go to next.
Let’s get started with the guide:
How to Fix your disabled account in the App Store and iTunes:
No matter, how many reasons are responsible for disabled accounts but you can enable it with proper guidance if there is not any technical issue. So, here, is a guide to help you to solve your disabled account query containing multiple methods to resolve it:
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Method 1: Unlock your Apple ID
If you enter incorrect passwords many times then Apple Id gets locked automatically to safeguards your interest and security. So, that’s the reason it that you are unable to log-in to your Apple services like iTunes, Apple Store.
To unlock your Apple ID, you have to verify your identity with Apple, and as a result, your account will be enabled by them. You can do this, by using the iForget option. For using, iForget option, acquaint yourself with the below-listed options:
- Go to the settings page and then on your name.
- Then visit iTunes Store and App Store.
- Your Apple Id will display there, tap on it.
- Then go for the iForget option.
Now, follow the instructions manually presented by Apple using your excising password and reset your password. It will unlock your ID Apple ID. While doing so, you have to decide whether you will go for Two-Factor Authentication or Two-Step Verification as per your need. Here, is a brief about both the steps:
For Two-Factor Authentication:
In case you use, two-factor authentication then a trusted device or trusted phone number is required to unlock the Apple ID. Be ready with a trusted device or phone number for this.
For Two-Step Verification:
To use the two-step verification, a recovery key is required. In case, you forget your recovery key but recall your Apple ID password, then using it you can create a new recovery key. Simply, towards your Apple account page, log-in with your password and with the trusted device. Then visit the “Security section” and click on the Edit and thereafter on “Replace Lost Key”. You will be done.
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Method 2: Sign-in via a Browser
Another method, that can work for you is “sign-in” into your App Store or iTunes account from any browser such as Chrome, Safari, and any other that you use. In case, the same issue persists then at least wait for 8 hours and again “log-in” to any Apple services and checks whether you are able to log-in or the problem still prevails.
Method 3: Check for Restrictions
In this method, check whether the restrictions on your iPhone is enabled or disabled. Most of the user’s often put restrictions on the device so to turn off the in-app purchases. Through this, no other person will be able to make purchases on your account.
So, to check whether the restrictions are enabled or disabled, check the following points:
- Go to settings in your iPhone and from there to “General settings”.
- Then, click on the restrictions and now, you have to enter your restrictions passcode to turn off it.
This will disable your restrictions and check whether you are able to log-in or not.
Method 4: Log-out and Log-in your Apple ID
We always forget this simple method and rush towards other way but consider it, this method can do wonders for you. Simple but effective…Try logging into your Apple ID.
Here, is a detailed guide, how to relog into it:
- In your device, visit settings, then your name.
- From the bottom of the page, click on the sign-out option.
- Now, enter your Apple ID password to log-out.
- Now, again go to the settings and click on the log-in option.
You are log-in to your Apple services, check whether you are able to download your apps now or not. Then again follow the above procedure.
Method 5: Contact Apple Directly
If all the above methods are not working for you, then this is the last option, available to you. If you are fed up and tired of all the methods then you should consult Apple directly. Apple will definitely solve your query.
Understand the procedure, to consult Apple directly:
- Visit the Apple Support website and then there choose your Apple ID.
- Then select the “Disabled Apple ID” and now you can set up your call with the Apple member, either you can consult through online chat or by email Apple support. Choose the method, with which you are comfortable.
These are the list of the methods that you must follow if you face issues in your Apple account or it has been disabled. Do let us know, which method works for you.
This is a complete guide to help you to fix your disabled Apple account. By using the above method, you will be able to enable your app store and iTunes account and again freely use them.
Let us know, which method, works for you and the reason which disabled your account. It will definitely help us in our future articles. So, do comment below. For any other support, write to us.
Frequently Asked Questions
Why is my account is disabled in the app store and iTunes?
There are multiple reasons for which your account has been disabled. We are presenting all the major reasons that might result in disabling your Apple account, check the reasons for which the problem prevails:
- If you repeatedly enter an incorrect Apple ID and Password.
- Not using your Apple account for a long period of time.
- Maybe some billing issues like unpaid iTunes or App Store orders.
- Due to the security reasons, there is a possibility that Apple has suspected that your account has been hacked.
- Some disputes on your credit cards.
Why my app store is not running?
If your Apple Store is not working, then maybe it a signing error. Firstly, follow the sign out steps then again log in with your Apple ID. Although restarting is a basic step, it works great, many times. So, try this method if you are facing issues and your App Store is not responding.
How can I log into my iTunes account?
To log into your iTunes account, simply follow the below-listed steps from the iTunes Top Menu Bar:
- Go for “Store option” in the menu bar.
- Then proceed towards Sign in option.
- Here, enter your Apple Id and Password.
- Click on the “Sign In” option.
How can we enable the Apple iTunes store?
Visit the settings on your iOS device(your name) then visit iTunes and App Store and sign out. Now, again sign in with your Apple ID user name and password. If you want to enable it on Mac, then open your pp Store and sign out and iTunes- Account and sign out and again sign out and sign in.